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Senior Technical Officer

Ref: ARV4071

Skills: Curtain Walling / Facades / Cladding, Insulation, Sustainability

Role: Sales Support, Technical Manager, Technician

Location: South East

Salary: £40,000 - £45,000 per Annum

Sector: Design / Technical, Construction Products

£40-45,000 + benefits | Essex | Group role, varied product range | Good holiday allocation | Training and development encouraged | Report to Director

Senior Technical Officer



Full time, permanent


Group role, varied product range | Good holiday allocation | Training and development encouraged | Report to Director


Great new opportunity for a Senior Technical Officer based in the South East regional office of a National Company with several brands under the Group.  As Senior Technical Officer your role will be to support your internal customers as well as your end user clients, working with the Group's portfolio of products.


Key responsibilities of the role:

  • Handling queries from your customers via phone, e-mail and trade counter, ensuring you are able to provide effective solutions
  • Taking a lead on your knowledge of the range of materials and systems
  • Ensuring any sales leads are communicated to your colleagues in the customer facing teams and providing input to bid documents
  • Undertaking U-value and design calculations and delivering accurate specifications
  • Ensuring your colleagues in the customer facing teams have the up to date technical knowledge required
  • Taking a role in the running of the department
  • Participating in developing website information and literature to ensure technical accuracies as well as assisting with requests for CGI images, gathering information and images to process through the specialist software 
  • Supporting innovation
  • Managing document control and ensuring systems are updated 


Are you:

  • Educated to at least HNC level within a construction related discipline
  • IT literate to a high level and with good numeracy and literacy skills
  • Some working knowledge of graphic design
  • Excellent communication skills (written, phone and face to face) and an awareness of customers and their requirements
  • Good organisational skills, able to prioritise your workload and under pressure


You will also need a full UK driving licence; you may be travelling to other sites within the group


In return you will be working with a strong team both locally and nationally, and benefits include pension, 26 days' holiday + Bank Holidays, as well as access to training from both in-house and external providers.


Interested?  Please apply today or call Sue Eustace on 0117 959 2008 if you would like to discuss any aspects of the above - your call will be treated with the strictest confidentiality.


Key skills: Technical Officer, Technical Manager, Sales Engineer, insulation, EWI,

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